Our next online advice surgery with a caseworker will be on Thursday 20 August between 10am and 12noon. For advice surgeries with a caseworker we are now offering the option of a telephone call if you don’t wish to use Zoom. Simply select ‘telephone call’ when completing the online form.

There are a few steps you need to do to speak with a caseworker:

1. Complete this online form to request an appointment: https://bit.ly/2ySiyh9
2. You will then be contacted with a time-slot and your link to the online appointment.
3. When it’s time for your appointment click on the link you’ve been sent and your appointment will begin.

So everyone can have a chance to speak with a caseworker each appointment will last no longer than 15 minutes.

Bookings will close at 12noon on Wednesday 19 August.

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